NOA Webinar: Learning from never events and serious incidents (SUIs)

Date: 25 May 2022 at 1pm

Venue: Virtual (Zoom)

Poll question 1:

I get regular updates of all the Never Events/serious incidents in my organisation

  • Yes                     61%
  • No                      22%
  • Don’t know       17%

Poll question 2:

My organisation shares the learning from Never Events/Serious incidents

  • Regularly             60%   
  • Rarely                  40%
  • Never                     0%
  • Don’t know            0%

Poll question 3:

I have attended a Human Factors training course

  • Never                        39%
  • Once in the past 5 years                                            39%
  • More than once in the past 5 years                         22%

Further information on this event, including the presentations, is available to NOA members in the Members Only Area of the website. (You will need to have registered for the Members Only Area to gain access)

You can keep up to date with upcoming webinars and other NOA activity by subscribing to our newsletter

Never events and serious incidents are a cause for concern and anxiety when reported in an organisation. They require investigation and official reporting to the Care Quality Commission (CQC). The end result should be a process of open multidisciplinary analysis and discussion led by the Clinical Governance team that results in learning for the organisation. This process can be difficult and sensitive when harm is identified and errors attributed to processes and individual staff. 

We are joined by Lecturer in Law, John Tingle from the University of Birmingham Law School who specialises in clinical negligence litigation and patient safety, and Mr Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner who leads on medical education both locally and nationally.