NOA Webinar: Learning from never events and serious incidents (SUIs)

Date: 25 May 2022 at 1pm

Venue: Virtual (Zoom)

Never events and serious incidents are a cause for concern and anxiety when reported in an organisation. They require investigation and official reporting to the Care Quality Commission (CQC). The end result should be a process of open multidisciplinary analysis and discussion led by the Clinical Governance team that results in learning for the organisation. This process can be difficult and sensitive when harm is identified and errors attributed to processes and individual staff. 

We are joined by Lecturer in Law, John Tingle from the University of Birmingham Law School who specialises in clinical negligence litigation and patient safety, and Mr Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner who leads on medical education both locally and nationally.